Privacy Policy
Last updated: August 28, 2026
Hebei Arik Furniture Co., Ltd., doing business as Ariklimb ("Ariklimb," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit www.ariklimbladder.com, contact us, request a quotation, or submit information through our advertising and social-media lead forms.
This Policy applies to our website and business communications. It does not apply to third-party websites or services that have their own privacy policies.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Contact information: your name, business email address, telephone number, WhatsApp or WeChat details, country or region, and other contact details you choose to provide.
Business and inquiry information: company name, job title, product interests, ladder specifications, quantities, target market, branding or packaging requirements, delivery destination, quotation details, and other information included in your inquiry.
Communications: messages, emails, attachments, feedback, and records of our correspondence with you.
Website and device information: IP address, browser type, device type, operating system, referring page, pages visited, access times, approximate location derived from IP, cookie identifiers, and security or diagnostic logs.
Information from third parties: if you submit a Facebook or Instagram Instant Form, respond to one of our advertisements, contact us through WhatsApp, or use another third-party service, we may receive the information you provided to that service together with campaign or referral information.
Please do not send sensitive personal information that is not necessary for your business inquiry.
2. How We Use Your Information
We may use personal information to:
respond to inquiries and provide product information, quotations, samples, OEM/ODM or private-label solutions, packaging options, and order support;
communicate with you by email, telephone, WhatsApp, WeChat, or another channel you choose;
take steps requested by you before entering into a contract and administer business transactions, orders, shipping, after-sales service, and related records;
operate, maintain, secure, troubleshoot, and improve our website and services;
understand website usage, evaluate advertising performance, and improve our marketing;
send relevant business updates or marketing communications where permitted by law; you may opt out at any time;
prevent fraud, abuse, and security incidents; and
comply with legal obligations and protect our rights, users, and business.
3. Legal Bases for Processing
Where applicable law requires a legal basis, we rely on one or more of the following:
Consent, for example when you voluntarily submit a lead form or agree to receive marketing;
Contract or pre-contractual steps, when processing is necessary to provide a quotation, respond to your request, or fulfill an order;
Legitimate interests, such as responding to B2B inquiries, maintaining customer relationships, securing our website, improving our services, and conducting proportionate business marketing; and
Legal obligations, including accounting, tax, customs, sanctions, regulatory, and dispute-resolution requirements.
4. Cookies and Similar Technologies
Our website and service providers may use cookies, log files, and similar technologies that are necessary for site operation, security, language translation, performance measurement, and analytics. These technologies may remember settings or collect technical information about how the site is used.
Our site currently uses services such as Cloudflare for security and performance measurement and GTranslate/Google-related technology for language translation. These providers may process device or usage information under their own policies. Where consent is required for non-essential cookies, we will seek it before using them. You can also control cookies through your browser settings, although disabling some cookies may affect site functionality.
5. Facebook, Instagram, WhatsApp, and Other Third-Party Services
If you submit information through a Meta lead form or interact with us on Facebook, Instagram, or WhatsApp, Meta may process information independently under its own terms and privacy policy and may provide your submitted lead information to us. We use that information to respond to your inquiry and for the purposes described in this Policy.
Our website may include links to or features from third-party services. Your use of those services is governed by the provider's privacy policy. You can review the relevant policies here:
6. How We Share Information
We do not sell or rent personal information for money. We may disclose personal information only as reasonably necessary to:
website hosting, cloud, cybersecurity, analytics, translation, communications, CRM, email, and other service providers acting for us;
manufacturing, packaging, quality-control, logistics, customs, payment, insurance, professional-adviser, and other business partners needed to handle your request or transaction;
advertising and social-media platforms when you interact with our campaigns or where permitted by law;
government authorities, regulators, courts, law enforcement, or other parties when required by law or necessary to protect rights and safety; and
a buyer, investor, or successor in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business, subject to appropriate safeguards.
Service providers are expected to process information only for authorized purposes and to protect it appropriately.
7. International Data Transfers
We are based in China and work with customers and service providers in multiple countries. Your information may therefore be processed in China or another country whose data-protection laws differ from those in your jurisdiction. Where required, we use reasonable contractual, technical, or organizational safeguards for international transfers.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy. In deciding the retention period, we consider the nature of the inquiry, the length of the business relationship, contractual and after-sales needs, security requirements, applicable limitation periods, and legal obligations. We delete or anonymize information when it is no longer reasonably required, unless a longer period is required or permitted by law.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on where you live and subject to applicable exceptions, you may have the right to:
request access to or a copy of your personal information;
request correction of inaccurate or incomplete information;
request deletion or restriction of processing;
object to certain processing, including direct marketing;
request portability of information you provided to us;
withdraw consent at any time, without affecting processing completed before withdrawal; and
lodge a complaint with a competent data-protection authority.
To exercise a right, contact us using the details below. We may need to verify your identity and request before responding. You may unsubscribe from marketing at any time by using an unsubscribe option, replying to the message, or emailing us.
11. Children's Privacy
Our website and B2B services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can take appropriate action.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new "Last updated" date. Material changes may be communicated by additional means where required by law.
13. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our handling of personal information, contact:
Hebei Arik Furniture Co., Ltd. (Ariklimb)
Langfang, Hebei, China
Email: [email protected]
Phone / WhatsApp: +86 185 0261 6900
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